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Live Goldfish Guarantee

Mail A Goldfish ships all goldfish in fresh water, pure oxygen, and temperature controlled insulation. We guarantee a live arrival of your goldfish. If you experience a loss within the guaranteed time frame of your purchase, please fill out the form below. If you qualify for the Live Goldfish Guarantee you will receive a gift card to cover the purchase of the reported loss.

Please Note: To be eligible for the Live Goldfish Guarantee - you must fill out the fields below and email a digital photo of the deceased specimen to on the same day of delivery. Please photograph the unopened specimen on a white background and under adequate lighting. Loss resulting from improper handling or otherwise negligent action by the recipient is not covered under this policy.

If you have any questions please contact